Indianapolis International Airport Arrivals (IND)

Flight Arrivals at Indianapolis International Airport

Upon arrival at Indianapolis International Airport (IND), please make sure to retrieve your luggage from the Baggage Claim area.

In the case of missing baggage, passengers may contact their respective airlines. Passengers can also inquire from the Help Desk for further assistance.

You can also leave a message with the passenger’s full name, email, phone number, and a brief description of the lost item(s).

Airport Lost and Found Phone: +1 317 487 7243.

The airport will keep all lost and found items for some time. After said period, the property will be deemed abandoned.

Wi-Fi at Indianapolis International Airport

The Indianapolis International Airport provides free internet access. Passengers can connect to “IND PUBLIC WI-FI.” Guests can also find charging stations throughout the terminal, as well as under-the-seat charging ports.

Transfer Services at Indianapolis International Airport

There are efficient ground transportation services from Indianapolis International Airport to different areas across the region, such as rental cars, taxis, rideshares, shuttles, and public buses. The train station is located 13 miles from the airport near the downtown of the city.

Passengers may plan their transfer options to avoid delays while in transit. They should also transact only at the airport counters for their safety.

Rental Car Services at Indianapolis International Airport

You can pick up your car rental vehicle at the IND Ground Transportation Center on the first floor of the Terminal Garage outside the Baggage Claim area. Need to book a rental car? See and compare all rental car companies at Indianapolis Airport.

Passengers may contact the car rental company for more information.

Ride Shares at Indianapolis International Airport

Rideshares companies provide ground transportation services from the airport to different destinations across the region.

Rideshares pick up their passengers at the Ground Transportation Center on the first floor of the Terminal Garage.

Passengers can reserve rideshare by downloading the company’s app on their smartphone and coordinating directly with their driver. They can also request a ride a few days before their flight to avoid the inconvenience.

Passengers may also ask the driver to show proof of identity and booking records for their safety.

Taxis at Indianapolis International Airport

Taxis pick up passengers at the waiting area on the lower-level of the terminal building outside the Baggage Claim area. More information about Indianapolis Airport taxis.

A one-way fare from the airport to downtown Indianapolis costs $40.00. Please tip your driver accordingly.

Trains at Indianapolis International Airport

The Indianapolis Union Station is 13 miles away from the airport near downtown Indianapolis, Indiana.

The Amtrak's Cardinal line passes through Indianapolis three times weekly, with routes to New York Penn Station and Chicago Union Station, with major intermediate stops at Philadelphia, Washington, D.C., Charlottesville, Charleston, Huntington, Cincinnati, and Indianapolis.

From the airport, the most convenient way for passengers to get to the Amtrak train station is by taxi. A one-way trip costs approximately $35.00. More information about train services near Indianapolis Airport.

Buses at Indianapolis International Airport

Route No. 8 bus picks up passengers at the Ground Transportation Center at the terminal grounds daily.

IndyGo offers daily bus routes to Marion County townships, major Indianapolis attractions, shopping malls, hospitals, downtown areas, and other locations.

A one-way fare from the airport to downtown Indianapolis is $1.75. Day passes are also available for trips throughout the city for $4.00. More information about Indianapolis Airport buses.

Hotel Shuttles at Indianapolis International Airport

Many hotels in Indianapolis provide shuttle services. Passengers may confirm with their hotel if the service is available at the facility.

Shuttles pick up passengers at the Ground Transportation Center outside the airport terminal building.

Other Services at Indianapolis International Airport

ATMs at Indianapolis International Airport

ATMs are located throughout the airport.

Currency Exchange Indianapolis International Airport

Travelex Currency Exchange Service is available in the Baggage Claim area. It also carries phone cards, handles travel insurance and prepaid travel money cards in Euros & Pounds, as well as money transfers, and has a foreign currency ATM.

Nursing Stations at Indianapolis International Airport

Mothers who need to breastfeed their children or express milk while traveling or working can utilize one of three private rooms on the main level of the terminal which are designated for that purpose. They are located in pre-security and post-security areas.

Restrooms at Indianapolis International Airport

Restrooms are located on all concourses and terminal buildings.

Food and Beverages at Indianapolis International Airport

Food and beverages are available throughout the airport.

Shopping at Indianapolis International Airport

The airport has shopping stores and gift shops located on both levels of the main concourses of the terminal.

Smoking at Indianapolis International Airport

Smoking is permitted in selected areas outside of the airport terminal building. Smoking inside the building is not allowed. Please follow smoking regulations.

Help Desk at Indianapolis International Airport

The Guest Services desk is located in Civic Plaza near the Ticketing Hall. For immediate concerns, passengers can also reach out to Guest Services at +1 317-487-7243.

Ticketing Counters at Indianapolis International Airport

Passengers will follow the signs to "Ticketing/Check-In" leading to the airline Ticketing Hall.

Lounges at Indianapolis International Airport

Delta Air Line Sky Club: Concourse A, after security. The lounge has snacks, food, Wi-Fi, newspapers and magazines, drinks, and telephones, among others.

USO Lounge: The USO Lounge is a free-of-charge lounge for active members of the US military and their families. Services at the facility include snacks, Wi-Fi, TV, among others.

Pet Relief at Indianapolis International Airport

The pet relief area is outside and before security, just outside of the terminal on the grassy area of the North & South Gardens.

Disabled Passengers at Indianapolis International Airport

The airport is fully accessible to disabled passengers. Wheelchairs may be taken to the gate and aircraft door. Please ask for assistance at the airport security.